Frequent Asked Questions

We highly recommend making a pre-booking through our websites booking system. Alternatively you can also call to make a reservation and then pay for the boat tour by credit card over the phone.

We recommend to be there 10 minutes before departure!

The public tours sail on time, so if you are late your booking is unfortuantely void. Please check the date/time listed on your confirmation e-mail carefully; it is your responsibility to keep this appointment. Full price will be charged for no-shows.

Yes we sell cold drinks onboard. The prices are as follow

• Softdrinks and bottles of water cost € 2.
• Small can of beer cost € 2,50.
• Glass of white or rose wine cost € 4.
• Bottle of wine € 16.

Yes you can. BYO is perfectly find with us. However we also sell reasonably priced beer, wine, soft drinks and water on board.

No, we don’t have a toilet onboard. So we recommend to go to the toilet before you hop on board. In case of an emergency we can stop at a public toilet or bar.

Yes, we love dogs and friendly dogs are always welcome onboard. Please note that only 1 dog is allowed per shared cruise. Please select the furry friend option when booking your tour online.

Please note that if you are allergic or afraid of dogs then we can guarantee a pet free tour. All you need to do is book the furry friend option and this will then block out the option for anyone else bringing a pet along and thus you will have a pet free tour.

Yes we have life vest for adults and also children.

In case of rain we have a rain canopy with see through windows, that the Captain can pull up. It can be a little bit colder on the water, so we recommend that you bring enough warm clothes. We also have blankets available and during the winter months and the Amsterdam Light Festival we have electic heated cushions.

We only cancel the boat tours if there is a serious weather warning, which luckily rarely happens. If we cancel the tour, you’ll receive a full refund.

No. We are sorry to say that our Amsterdam boat tour permit only allows us to take 12 people onboard.

The dates for the Amsterdam Light Festival are a little different every year. However it’s always during the winter and mostly starts from the 1st of December..

As Amsterdam is famous for its relaxed Cannabis and Coffeeshop culture, we offer private tours where you are welcome to bring along and enjoy the smoke of your choice.

Yes, gift cards are for sale through our online booking system. Simply click here!